​​Privacy Policy

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Introduction
 

Certified Contractors ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services.

Information We Collect
 

We may collect and process the following information about you:
 

1. Personal Identification Information: Name, address, email address, phone number, and other contact details.

2. Demographic Information: Age.

3. Technical Data: IP address, browser type, internet service provider (ISP), referring/exit pages, and date/time stamps.

4. Usage Data: Information about how you use our website and services.

5. Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
    

How We Use Your Information
 

We use the information we collect for the following purposes:
 

1. To Provide Services: To facilitate the price comparison services you request, including providing quotes and connecting you with third-party service providers.

2. To Improve Our Services: To understand how you use our services, to enhance user experience, and to improve our website functionality.

3. To Communicate with You: To send you updates, marketing communications, and promotional offers related to our services. You can opt-out of receiving these communications at any time.

4. To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
    

How We Share Your Information
 

We may share your personal information with:
 

1. Third-Party Service Providers: Companies and individuals that perform services on our behalf, such as payment processing, data analysis, and customer service.

2. Service Providers: When you request quotes or services through our website, we share your information with the relevant service providers to fulfill your request.

3. Legal and Regulatory Authorities: When required by law or necessary to protect our rights, we may disclose your information to relevant legal and regulatory authorities.
    

Data Security
 

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, alteration, or disclosure. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure.
 

Data Retention
 

We will retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including for legal, accounting, or reporting requirements.
 

Your Rights
 

You have the following rights regarding your personal information:
 

1. Access: You can request access to the personal information we hold about you.

2. Correction: You can request that we correct any inaccuracies in your personal information.

3. Deletion: You can request that we delete your personal information under certain circumstances.

4. Objection: You can object to the processing of your personal information for direct marketing purposes.

5. Restriction: You can request that we restrict the processing of your personal information in certain circumstances.

6. Portability: You can request the transfer of your personal information to another party.
    

To exercise these rights, please contact us using the contact details provided below.
 

Cookies
 

Our website uses cookies to enhance user experience and analyze website performance. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
 

Third-Party Links
 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these websites before providing any personal information.
 

Changes to This Privacy Policy
 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our website after such changes indicates your acceptance of the updated policy.
 

Contact Us
 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
 

Certified Contractors
40 Bank Street, Canary Wharf
London, E14 5NR
Email: support@certifiedcontractors.co.uk